Urban Exchange Podcast | Episode 17: Digitalizing government disbursements to enhance urban resilience featuring Visa and Washington D.C.

Date: 15 Feb 2024

Paul Wilson, Chair of SmartCitiesWorld’s Advisory Board welcomes Agustin Botteron, former Chief Resilience Officer of Sante Fe, and Robert L. Matthews, Director of the Washington D.C. Child and Family Services Agency on a new episode of the Urban Exchange Podcast!

The conversation is set in the context of our publication “Government Disbursements and Urban Resilience. A practitioner’s point of view”, developed by Resilient Cities Network and edited by Visa Global Government Solutions. Agustin, one of the co-authors of the publication, takes us through how digitalization of government disbursements, can make their reach to vulnerable families and communities more efficient, inclusive and resilient. Robert shares experiences from Washington D.C, and examples of how digital payouts has enhanced its existing grandparents’ caregivers’ programs through pre-paid cards to support kinship caregiving. 

About the Urban Exchange Podcast

The Urban Exchange Podcast features city leaders, urban resilience practitioners and subject matter experts highlighting practical ideas that have worked to build urban resilience around the world. It aims to educate and inspire city leaders, Chief Resilience Officers, other urban practitioners and partners, on crucial resilience solutions of our time. Our episodes feature on-the-ground, innovative practices by cities within our city-led network and give insight into the challenges they face, practices that were successful and how other cities can learn from their experience.


What is Urban Resilience?

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